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Privacy policy

How Hasselberg Transport handles information about you when you visit the website, send us a request or are a customer of ours.

Last updated: 8 October 2026 · Hasselberg Transport AS · org. no. 957 626 793

In brief

  • We use what you write in the forms to reply to you and give you a quote.
  • Statistics and ad measurement are only used if you say yes in the consent window.
  • You can ask to see, correct and delete the information about you, and you can complain to Datatilsynet (the Norwegian Data Protection Authority).

1. Who is responsible

Hasselberg Transport AS is responsible for the personal data we collect when you visit the website, send us a request or use our services.

Company
Hasselberg Transport AS
Org. no.
957 626 793
Address
Ringveien 99–107, 9018 Tromsø
Email
firmapost@hasselberg.no
Phone
77 63 33 33

Our contact person for data protection is Ken Båtnes, managing director. He can be reached at firmapost@hasselberg.no or 77 63 33 33.

2. When you send a form or contact us

The website has several forms: , , the contact form and the business moving form for Tromsø. What you fill in is sent to us.

What we receive

  • Name, email address and phone number.
  • For moves: what you are moving, the addresses you are moving from and to, dates, type of home, floor, lift, floor area and distance to parking, any extra services you want, and who is paying.
  • What you write in your message.

Why

To reply to you, give you a quote and plan the move. The legal basis is that you ask for a quote before any agreement is made (GDPR Article 6(1)(b)).

Do you have to provide it

We need the fields marked with an asterisk to be able to reply to you. The others are optional.

Where it is stored

The form is stored in the website’s database and emailed to us. Moving requests are also sent to our order system, Movex, where we prepare the quote.

While you fill in the moving request, what you have written is stored only in the browser on your own phone or computer, so you can take a break and continue later. We see none of it until you press “Send”.

How long

Contact details are kept until you ask us to delete them. Information that is no longer needed for the purpose it was collected for is deleted on an ongoing basis.

3. When you are a customer

If you become a customer, we register what is needed to carry out the job and send an invoice: name, company name and organisation number if relevant, address, postcode, phone number and email address.

The information is kept for as long as the customer relationship is active. After that, we keep contact details, order and invoice history and copies of correspondence when this is necessary to protect legal rights or meet statutory documentation requirements. The legal basis is our agreement with you (Article 6(1)(b)) and our obligations under accounting rules (Article 6(1)(c)).

If the information is wrong, we correct it. We may use public sources such as 1881.no and the Brønnøysund Register Centre to do so.

4. When you visit the website

Server log

As on all websites, the server records technical information on every visit, including IP address, time, browser type and which page was opened. This is needed to run the website and keep it secure (Article 6(1)(f)).

Fonts and video

Fonts and videos are loaded from our own website, not from Google or others. That way, no one else learns that you are visiting the site.

Map

The map of our office only loads when you press “Show map”. Your browser then fetches the map from Google Maps, and Google receives your IP address, among other things. If you don’t press it, nothing is sent to Google.

Statistics and ads

If you say yes to statistics in the consent window, we use Google Analytics to see how the website is used. If you say yes to marketing, we use tracking codes from Google Ads to see whether our ads lead to requests, and to show ads to people who have visited the site. The legal basis is your consent (Article 6(1)(a) and section 3-15 of the Norwegian Electronic Communications Act). If you say no, neither is used.

Which are used is listed in the cookie policy. You can also change your choice there.

5. Who receives the information

We do not sell personal data. These suppliers process information on our behalf:

  • NorISP: for the website, in Norway.
  • Movex Systems AB: the order system where moving requests are received, in Sweden.
  • Google: Google Analytics and Google Ads, only if you have said yes in the consent window, and Google Maps when you press “Show map”.
  • We also use Facebook Business Manager, Facebook Workplace, Mailchimp, Cyfe, Bitrix24 and Monday in our operations.

Google and Meta may process information in the USA. Google LLC and Meta Platforms, Inc. are certified under the EU-U.S. Data Privacy Framework, which the European Commission approved on 10 July 2023.

If a public authority is entitled to information by law, we hand it over.

6. Your rights

  • Access: find out what information we hold about you, and get a copy.
  • Rectification: have incorrect information corrected.
  • Erasure: have information deleted. Anything we are required by law to keep, such as accounting records, cannot be deleted until the retention period has ended.
  • Restriction and objection: ask us to stop or restrict the use while something is being clarified.
  • Data portability: receive what you have given us yourself, in a machine-readable file.

If you have said yes to statistics or marketing, you can withdraw your consent at any time, as easily as you gave it, in the cookie policy.

Contact us at firmapost@hasselberg.no or 77 63 33 33. We reply within one month at the latest. To make sure the information does not end up with the wrong person, we may ask you to confirm who you are.

We do not ask for sensitive personal data, and we make no automated decisions about you.

7. Security

The information we hold about you is password-protected. No transfer over the internet is completely secure. If we become aware of a security breach, we will notify you by email, phone or text message, and we will notify Datatilsynet within 72 hours.

8. Complaints

If you believe we are processing personal data in breach of the rules, we would like you to tell us first. You can also complain to Datatilsynet:

Supervisory authority
Datatilsynet (Norwegian Data Protection Authority)
Address
PO Box 458 Sentrum, 0105 Oslo, Norway
Phone
22 39 69 00
Website
datatilsynet.no

9. Changes

We update this policy when we change how we process personal data. The date at the top shows when it was last changed.